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Below you will find some of
the most common questions asked in the office.
We hope that you find this information helpful.
If you have other questions please feel
free to contact the office at 574-826-2200.
Q: What occurs during
my first obstetric visit ?
A: Your first obstetrical visit will typically
be somewhere between 7 and 10 weeks from
the first day of your last menstrual period.
A complete physical examination will be
performed at this visit. Numerous labs are
routinely done including a complete blood
count and blood type, screening tests for
the German measles or rubella, syphilis,
hepatitis, gonorrhea, and Chlamydia. A Pap
smear will usually be done unless you have
had one within the last six months. Along
with these tests, the American College of
Obstetrics and Gynecology, strongly recommends
an HIV or AIDS test for pregnant women unless
you have had one recently. They also recommend
cystic fibrosis screening. This visit is
typically quite lengthy, so plan on being
at our office for 1 hour.
Q: What if I am a self pay patient?
A: The fees and codes
for the services that are provided to you
are based on the guidelines of the American
Medical Association. There are several factors
involved when making the decision for the
level of services to be billed. Among those
deciding factors is whether you are a new
patient (not seen within the last three
years) or an established patient, the reason
for the visit, the amount of time the service
takes, the complexity of the medical problems,
and whether any additional testing is done.
If you
are a self pay patient and need to know
the approximate cost of your visit, please
ask the receptionist and she will provide
you with a worksheet.
Q: How do I receive
my lab results?
A: It is important that you receive your
lab results. Results are reported in a variety
of ways. All results are reported approximately
20 business days or 4 weeks after the test
was performed. If you have a follow up appointment
your results will be reported and discussed
at that visit. If you do not then you should
expect either a phone call or a card in
the mail with your results. Never assume
that you results are normal if you are not
contacted. If it has been greater that 2
weeks after your test was performed and
you have not been contacted please contact
us by calling 574.826.22000 and select the
option to speak to the nurse. If you are
having a pap smear or a mammogram please
complete a results card.
Q: How are my visits
billed?
A: We are your healthcare provider and as
a courtesy to you we will file your claims
to your insurance company. However, it is
your responsibility to understand what services
are covered under you medical insurance
policy. If you have any questions whether
a service is covered we urge you to contact
your insurance company, before the service
is provided. It is essential that you provide
us with complete and accurate information.
We make every effort to submit your claims
to your insurance company and promptly provide
you our statements. For a more complete
description of our billing policy please
refer to the Patient Financial Policy’s.
Please be sure
to have your insurance cards with you at
every visit so that we may properly bill
your insurance carrier. If you do not have
your card with you, you will be required
to make payment in full that day.
Q:
What if the my appointment is running late?
A: Invariably there will be times when our
office is running significantly late. Our
goal is to have one hour patient cycles.
In other words, from the time that you enter
the office until the time that you leave,
we strive to take no longer than 1 hour.
Because babies can be born at any time this
is sometimes impossible. You are welcome
to reschedule you appointment at any time
and we strive to accommodate you the same
week. Thank you for your patience.
Q: How do I make a prescription
refill request?
A: Prescription refill request should be
left on the prescription refill telephone
request line. Information requested includes:
Name, Telephone Number, Date of Birth, Prescription,
Dosage, and Pharmacy Information. All refills
requested prior to 3 PM will be filled before
the close of business. If you want your
prescription changed please leave that information
as well.
810
S 6th Street l Suite E l
Monticello, IN 47960 l
Ph: 574.826.2200 l
Fax: 574.826.2204
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